Privacy Policy Statement

Effective Date: November 12, 2026 Vanguard Solar Services LLC (“Vanguard Solar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, retain, and protect information obtained through our website, https://www.vanguardsolarservices.com, and through communications related to our services. By using our website or submitting information through our contact forms, you acknowledge the practices described in this Privacy Policy.

Information Collection, Use, and Sharing

We collect personal information that you voluntarily provide through our website, contact forms, email, telephone, or other direct communications. This information may include:
  • First and last name
  • Email address
  • Phone number
  • Property or service address
  • Information about your solar installation, maintenance, or service needs
  • Details submitted through contact forms or other communications
  • SMS communication preferences and consent records
We use this information to:
  • Respond to inquiries and provide requested information
  • Prepare estimates and proposals
  • Schedule consultations, appointments, and services
  • Communicate about ongoing projects
  • Provide customer support
  • Improve our website and services
  • Maintain business records and comply with applicable legal obligations
We do not sell or rent personal information. We may share information with trusted third-party service providers when reasonably necessary to operate our business, process customer inquiries, manage projects, host our website, and deliver requested services. These providers may include customer relationship management systems, website hosting providers, and communication platforms. Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.

Your Access to and Control Over Information

You may contact us at any time to request information about the personal data we maintain about you. Subject to applicable laws and recordkeeping requirements, you may request to:
  • Review the personal information we have collected about you
  • Correct or update inaccurate information
  • Request deletion of your personal information
  • Opt out of future marketing communications
  • Express concerns about our collection or use of your information
To submit a request, contact us using the phone number or email address provided at the bottom of this policy.

Security

We take reasonable administrative, technical, and organizational measures to protect personal information collected through our website and business operations. Access to personal information is limited to authorized personnel and service providers who require it to perform their responsibilities. We use reasonable safeguards intended to prevent unauthorized access, disclosure, alteration, or destruction of personal information. While we work to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Text Messaging (SMS) Communications

Vanguard Solar Services LLC may send text messages to customers and prospective customers who have expressly opted in to receive SMS communications. These messages may include:
  • Responses to customer inquiries
  • Appointment confirmations and scheduling updates
  • Project updates and service notifications
  • Customer support communications
  • Other communications related to requested services
Message frequency varies. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at 720-909-8899. Consent to receive text messages is voluntary and is not a condition of purchasing any products or services. We maintain SMS consent information as appropriate to document communication preferences and comply with applicable messaging requirements.

No Sale of Personal Information and SMS Data

Vanguard Solar Services LLC does not sell or rent personal information to third parties. Mobile phone numbers, SMS opt-in information, and messaging consent records will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. We may share information with service providers as necessary to operate our business, respond to inquiries, and deliver requested communications, subject to appropriate confidentiality and data protection obligations. These service providers are not authorized to use SMS consent information for their own independent marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, and evaluate the effectiveness of our marketing efforts. These technologies may collect information such as:
  • Browser type and device information
  • IP address and approximate geographic location
  • Pages visited and time spent on our website
  • Website interactions and referral sources
  • General website usage and performance information
We may use third-party analytics and advertising services to better understand website traffic and improve our marketing efforts. Visitors can manage or disable cookies through their browser settings. Certain website features may not function properly if cookies are disabled.

Data Retention

We retain personal information only for as long as reasonably necessary to:
  • Respond to customer inquiries
  • Provide estimates, proposals, and requested services
  • Maintain customer and business records
  • Comply with applicable legal and regulatory obligations
  • Resolve disputes and enforce agreements
  • Fulfill the purposes described in this Privacy Policy
When personal information is no longer reasonably required, we take appropriate steps to securely delete, anonymize, or otherwise dispose of it.

Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information has been collected from a child under 13, we will take reasonable steps to delete that information. Parents or guardians who believe their child has provided personal information may contact us using the information below.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, technologies, or applicable legal requirements. Any updates will be posted on this page with a revised effective date. We encourage visitors to review this Privacy Policy periodically to remain informed about how we collect, use, and protect personal information.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us: Vanguard Solar Services LLC 12860 W Cedar Dr, Unit 111 Lakewood, CO 80228 Phone: 720-909-8899 Email: info@vanguardsolarservices.com Website: https://www.vanguardsolarservices.com